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Tunisiana frees subscribers from inflexible payment schemes

Tunisiana’s subscribers will soon enjoy an increased range of mobile services along with the choice of combining pre- or postpaid payment methods. The operator has upgraded to Nokia Siemens Networks’ unified charging and billing solution, giving its subscribers the freedom and flexibility to opt for more than one payment scheme within a single subscription. 

“Tunisiana wants to remain the market innovator with new value-added services and tariff models,” said Hatem Mestiri, chief technology officer, Tunisiana. “Nokia Siemens Networks’ unified charging and billing solution will underpin a range of innovative and flexible services, not to mention enable credit control across our customer base, that will improve our competitiveness and service differentiation.” 

“Making the shift to a customer-centric approach brings significant advantages such as improved efficiency and reduced operational costs,” added Houssem Eddine Ben Othman, country director for Tunisia at Nokia Siemens Networks. “Additionally, a shorter time to market with off-the-shelf marketing scenarios will enable Tunisiana to generate new revenue streams and reduce churn.” 

To help Tunisiana undertake this shift, Nokia Siemens Networks is deploying its modular and scalable charge@once unified charging and billing solution, providing a risk-free and smooth migration towards a convergent charging and billing environment that can serve any kind of network. The solution provides Tunisiana with a ‘360° online view’ of the customer and its layered architecture allows operators to offer the same services to all types of customers, whether prepaid, postpaid or hybrid. 

For example, with the solution Tunisiana can set personal limits on the amount of mobile data traffic, provide separate billing for business and private use of the same phone, or support community charging and shared accounts between the members of families or enterprises. 

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