Report: 27% of respondents migrating to VoIP this year
17 августа 2010
A new study issued
by Atlantic-ACM shows that a good portion of telecom customers are
planning to migrate to VoIP in the coming year.
Atlantic-ACM released the 2010 edition of its Business Connectivity
Wireline and Wireless Report Card. The benchmarking research-based
analysis, which was derived from more than 5,000 individual ratings of
telecommunications carriers by their customers, delivers a comprehensive
overview of the business connectivity landscape from the perspective of
business and enterprise customers.
“In 2010, product quality scores logged small improvements
year-over-year, with products such as ISDN, DIA, IP VPN and VoIP continuing to
maintain their already strong ratings,” said Dr. Judy Reed Smith, ATLANTIC-ACM
CEO. “VoIP demand remains strong, with 27 percent of survey respondents
indicating that they already have or will migrate to VoIP within the
year. Migrations, as expected, originated mostly from integrated
access/PRI or circuit-switched voice users. ATLANTIC-ACM forecasts
indicate that VoIP will continue to experience high growth in the future as
VoIP products become increasingly commoditized and end users pursue gains in
cost and efficiency."